よくある質問

以下の一般的なよくある質問とその回答のリストをご覧ください。各アクティビティ/ツアーに関連するより具体的な FAQ については、次のリンクにアクセスすることもできます。

FAQ – チャイナマンズ ハット カヤック & ハイキング
FAQ – レンタル配送

If you have any questions or think they should be added to help out other guests, feel free to お問い合わせ, so email, call, text, or tell us when you meet our staff for your activity. We are always looking for ways to improve.

あなたと連絡をとる最善の方法は何ですか? — The best way to reach us is to call (808)498-1894 8am-5pm HST Monday – Saturday (we are closed on Sunday). If you need to get a hold of us on Sunday or after hours, please leave a voicemail, send us an email or text so we can get back to you first thing on Monday. We also respond quickly to emails at [メール 保護されています] during normal business hours.

店頭にお伺いできますか？ — Yes come visit us at our shop in Kailua: 134B Hamakua Dr. Kailua HI, 96734. We are open from 8am – 5pm Monday through Saturday. Closed on Sundays.

カヤックを「_______________」まで届けてもらえますか？ — Generally, the answer is Yes! but we are only allowed to deliver gear to private addresses. It also depends on our schedule and location. Make your reservations in advance so you get priority. More information about our delivery locations is found here: アクティブなオアフ島カヤック配達場所

レンタル配送の最低注文額が 76 ドルなのはなぜですか? — We like to remain flexible and agile and that means we expect a lot from our workers. That has a cost, so the minimum order covers our costs and helps you have an awesome time outside.

アクティブ オアフ ツアーではどのようなアクティビティを行っていますか? — We like to create experiences that are fun, free-form, flexible to work with your group, and adapt to your needs. We want to give you a more local experience, so let our staff be your friends in helping you explore Oahu. Many of our experiences are "off the beaten path", so expect to meet us and do activities in places less traveled by tourists or locals.

集合場所に行くのに最適な方法は何ですか? — We suggest using a car, that way you have the freedom of driving your own vehicle and have the ability to get a more in-depth view of Oahu & especially Oahu’s North Shore.

すべてのレンタルまたはセルフガイドのカヤックおよびスタンドアップ パドルボード体験には、個人用またはレンタルの 4 ドア車が必要です。ストラップとパッドを提供し、カイルアの店頭でセットアップをお手伝いします。

ツアーやアクティビティに食事は提供されますか? — We suggest bringing your own snacks and extra water for your group activities.